Client Management Console
The desktop client has a management console that controls the client side of the behavior. The management console can be launched from the system tray icon (1). In the Client menu, click the gear icon of the management console (2).
Device Information
The default page is the Device Information page. It provides an overview of the device and includes details such as Device Owner, Device Type, OS Type, Device Client Version (software build number), Last Login Time, Sync Status, Cache Size, Last Report Time, and more.
Attached Folders
Attached local folders that are synchronized with the Cloud in a bi-directional way.
Offline Folders
Most files on your local Cloud Drive are synced with placeholders or representations of the full file. This saves bandwidth and improves speed because files are not fully fetched until the user accesses them. When a folder is set to "offline", the entire contents are prefetched immediately. Depending on the size, this may take some time, but after the initial synchronization, changes to the folder are downloaded as needed to maintain the offline status.
To add an offline folder, select Offline Folders from the console menu and click the "+" icon. Then select a folder from the shared folders in the cloud, click Enable Offline Access, select Yes in the confirmation dialog, and the contents of the folder are prefetched for offline access.
Locked Files
A file that is currently in use is locked. In the image below, the user has the document open. When a user edits the document, the file remains locked while it is open. Sometimes you need to click the "Refresh" text to see locked files in the Locked Files view. These are locked files on the local device. Locked files include automatically locked files (for example, opened in Word) and manually locked files (for example, right clicked and locked in the context menu). If you want to force-unlock a file, you can do so using the lock icon.
Pending Check-Ins
Pending check-ins are files that have been manually checked out and must be manually checked in to upload the changes made and remove them from the Pending Check-Ins view. From here, you can also Check Out (Lock) files using the icon in the top right and you can also force unlock these files by clicking the check-in icon on each file in the list.
Settings
The settings store the various client-side settings that can be applied to the current device.
Sync Throttle
False (default) - If true, the synchronization and transferring of files will follow the throttle control defined in this section.
Sync Throttled Upload Bandwidth (KB/s, 0-Unlimited)
0 (default) - The default setting is unlimited KB/s, enter a number here to reduce the consumed bandwidth to the set limit.
Sync Throttled Download Bandwidth (KB/s, 0-Unlimited)
0 (default) - The default setting is unlimited KB/s, enter a number here to reduce the consumed bandwidth to the set limit.
Full Speed Sync Start Hour (default 7:00)
7 (default) - This setting represents the hour (24-hour clock) of the day when Full Speed Sync starts. Normally, Full Speed Sync is performed at night when Internet usage is low.
Full Speed Sync Stop Hour (default 20:00)
20 (default) - This setting represents the hour (24-hour clock) of the day when Full Speed Sync will stop - usually Full Speed Sync is desired overnight when Internet usage is low.
Scan local files and sync up to cloud as necessary
False (default) - The desktop client builds a state database describing which files are synchronized and which are not. In the case where the desktop client is re-imaged, the state information may be lost. This option allows local files to be scanned and uploaded to the cloud as needed. This is a quick way to re-build state information if the local files are more accurate than the information in the cloud.
Scan cloud files and sync down to local as necessary
False (default) - The desktop client builds a state database describing which files are synchronized and which are not. In the case where the desktop client is re-imaged, the state information may be lost. This option allows local files to be scanned and uploaded to the cloud as needed. This is a quick way to re-build state information if the cloud files are more accurate than the local files.
Ignore file dummy change notification
False (default) - If this option is set to True, no notifications are sent for 0-byte files or files that have received a change notification from the file system but have not actually been changed.
Scheduled Sync
Enable Scheduled Sync
False (default) - On the client side, in addition to a mapped drive (or mounted Mac volume), there is also functionality for synchronizing folders. This setting can be used to control when synchronization should occur. For example, if the company has limited Internet bandwidth, synchronization can be avoided during working hours to save bandwidth.
Mapped Drive Control
Cloud drive label
My Cloud Drive (default) - This is the drive label that you can see in Windows Explorer.
Drive Letter
M (default) - This is the mapped drive letter assignment.
Disable drive mounting
False (default) - If true, no Cloud Drive will be mounted under "My Computer" for the Windows Client.
Create cloud drive shortcut under My Documents
True (default) - If true, there is a cloud drive shortcut under the My Documents folder.
Bandwidth Control
Download bandwidth limit (KB/s, 0-Unlimited)
0 (default) - This setting is set to unlimited by default. Change this setting to limit the download bandwidth to the number you specify in kilobytes.
Upload Bandwidth Limit (KB/s, 0-Unlimited)
0 (default) - This setting is set to unlimited by default. Change this setting to limit the upload bandwidth to the number you specify in kilobytes.
maximum number of file transfer Threads
5 (default) - Use this setting to restrict the number of threads used during synchronization.
Local Cache
Cache directory
C:\Users\username\AppData\Local\gteamclient\cache (default) - Use this setting to change the default location for the cache.
Cach Size Limit (MB)
0 (default) - The default setting is zero, which is unlimited. Set this value to another number to limit the cache to this size in MB. You can disable the cache (not recommended) from the Web Portal settings in the Tenant Dashboard > Roles.
Minimum free disk space (GB)
0 (default) - The default setting is zero, which means that the client does not check the disk space. Set this value to a different number to allow the client to check the free disk space on the drive where the cache is saved.
Notifications
Disable offline-mode notification
False (default) - A system that goes into offline mode sends a notification by default. Change this to True to hide this notification.
Disable file-change notifications
False (default) - When files are modified by other people or by the same user but from a different machine, a file modification notification is sent. Change this setting to True to disable this notification.
Disable large file-download tracker window
False (default) - By default, when Windows Explorer downloads a large file in the background, a large file download progress dialog box is displayed. This setting allows you to disable this notification.
Disable automatic task tracker for scheduled tasks
False (default) - If scheduled synchronization is enabled for the Client, use this setting to disable notification when files are synchronized.
Disable shut-down confirmation
False (default) - When the desktop client shuts down, a shutdown confirmation window is displayed. This setting controls whether this confirmation window is displayed. Set this setting to True to hide the confirmation dialog.
Disable folder move confirmation
False (default) - A confirmation dialog is displayed when moving files/folders. Set this to True to hide the confirmation dialog.
Advanced Settings
Enable in-place opening zip and exe Files
False (default) - By default, Windows Client does not allow the user to open zip files on the mounted M drive directly. This is because when opening a zip file, means to download the entire zip file to cache first. If the zip file is large, the download generates a lot of network traffic and slows down Windows Explorer. Change this setting to True if you want users to be able to open zip files within the M drive. The next setting determines the size limit of this feature.
Max. size of zip files allow to open in-place (MB)
This sets the maximum size of the zip file that the user is allowed to open. It is designed to prevent the user/Windows Explorer from downloading very large zip files. By default, it is 20M. If the administrator enables inplace zip file opening, only files with a size of 20M can be opened.
Always allow picture preview
False (default) - If this option is enabled, preview thumbnails will be generated for your local files. This consumes a lot of bandwidth for unnecessary downloading of image files.
Enable slow network mode
False (default) - No further information.
Keep Machine from Sleeping when Task is running
True (default) - Night is usually a good time to transfer files at full speed. However, there may be times when the machine goes into a sleep mode that prevents files from being transferred. This setting can prevent sleep mode from being activated.
Mount drive in global space
False (default) - A drive mounted in the global space is not subject to User Account Control (UAC) restrictions, such as when legacy applications need to run with administrative privileges and cannot see the UAC-protected drive. On the other hand, drives mounted in the global scope are visible to all other users who log on to the same Windows machine at the same time.
Upload hidden files
False (default) - change this setting to True if you want to upload hidden files to the cloud.
Upload system files
False (default) - Change this setting to True if you want to upload system files to the cloud.
Use Volume Shadow-Copy to upload files that are constantly accessed
False (default) - By default, an actively open file is not uploaded until it is closed. This setting overrides this behavior so that all files are uploaded regardless of their open status.
Diagnostics
Keep audit trace logs for (days, 0=never purge)
5 (default) - This setting determines how many days to keep audit traces.
Trace Level (Disable, Log errors, Log warnings, Log info, Log all)
Disabled (default) - by default, the trace level is disabled. It can be changed to the displayed levels.
Sync Status
Sync Status can show the currently running tasks on the current local device.
Task Manager
You can access the Task Manager by using the icon at the top right of Sync Status. Here you can monitor the transfer of tasks, e.g. system updates, explorer previews, system synchronization.
